Customer Care
Shipping Policy
Physical products are not yet on sale. Full details will be published here before sales open.
What we will publish
- ✦Couriers.
- ✦Processing and dispatch times.
- ✦UK and international delivery charges.
- ✦Delivery estimates and regions served.
- ✦Customs duties.
- ✦Restricted products: lash adhesives contain cyanoacrylate and some couriers or countries restrict them.
Lost or damaged items
If an order is lost in transit, we will resend or refund it. If an item arrives damaged or incorrect, contact us with photos and see our Returns Policy.